Customer Service
Shipping Times and Costs
Delivery times may depend on shipments delayed by weather.
Complimentary
Orders begin at $15 usd shipping (not including handling).
2-day
Orders begin at $40 usd shipping (not including handling) . Delivery in 2 business days. Delivery by end of business day.
International rate
We ship international to select countries. Orders begin at 50 usd. Delivery eta based on distance to destination. Delivery by end of business day. Customs may vary based on country. If your country is not listed, please contact us for inquiries. Duties/customs not included.
Tracking information
You will receive an e-mail containing your tracking number once your package has been shipped from our u.S. Distribution center.
Art prints
Print orders ship within 10 business days, excluding holidays.
Areas and countries we ship to
You are currently in the united states website. From this site, we deliver international, you can select shipping destination from the checkout page.
Payment method
Orders placed online can be paid by credit card with PayPal.
We strive to reply to you within 24h during business days.
If you have any questions about how to take care of your UM product, Contact Us
Product Care
Clothing, bags and accessories –
To maintain the beauty of your item it is recommended that a garment bag is used when washing, especially light weight garments. Wash all garments, such as ready to wear collection pieces (t-shirts, sweatshirts, trousers) inside out with cool water and lay flat or hang to dry. Do not tumble dry. Iron at low temperature. Do not iron decoration such as embroidery. Scarves can be dry cleaned. Bags, caps, and accessories can be wiped clean with cloth, avoid water, grease, perfumes or cosmetics and abrasive surfaces.
Jewelry –
Put on perfumes and lotions prior to wearing jewelry. Do not shower or swim with jewelry. Use a microfiber cloth or a damp cotton ball to remove any body oils and soil. Soak in warm soapy water and pat dry, rinse with warm water and dry with lent free cloth. Store in soft pouch.
If you have any questions about how to take care of your UM product, Contact Us