Packaging
Select urbanemuse.com products including accessories and shoes are shipped in our signature packaging. Electronic receipts are sent via email. Our goal is for a more sustainable production process, we reduce plastic waste, and excess packaging in each order. Backpacks are packaged in dust covers and boxes suitable to protect shape while shipping. Art prints are signed by Chris Smith® and shipped in tube to protect artwork.
Shipping
Delivery times may depend on shipments delayed by weather.
Standard
Orders begin at $8 usd shipping (not including handling).
2-day
Orders begin at $40 usd shipping (not including handling) . Delivery in 2 business days. Delivery by end of business day.
International rate
We ship international to select countries. Orders begin at 46 usd. Delivery eta based on distance to destination. Delivery by end of business day. Customs may vary based on country. If your country is not listed, please contact us for inquiries. Duties/customs not included.
Tracking information
You will receive an e-mail containing your tracking number once your package has been shipped from our u.S. Distribution center.
Art prints
Print orders ship within 10 business days, excluding holidays.
Areas and countries we ship to
You are currently in the united states website. From this site, we deliver international, you can select shipping destination from the checkout page.
Payment method
Orders placed online can be paid by credit card with PayPal.
We strive to reply to you within 24h during business days.
If you have any questions about how to take care of your UM product, Contact Us